*Free shipping does not apply to any expedited delivery methods.

Free Shipping

FREE on Orders $100 and Over (some restrictions apply)

How do I take advantage of FREE SHIPPING?

1. Place at least $100 of SAVEonINK.com products in your Shopping Cart.

2. Proceed to checkout.

3. Ship your items to a single U.S. address.

4. Select FREE SHIPPING as your shipping speed. Transit time for FREE SHIPPING (via Standard Ground) orders is 2 to 5 business days after shipping. Most orders ship within 24 hours.

5. Place your order, and enjoy the free shipping!

The Fine Print

* Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your orders eligibility for FREE SHIPPING.

* Applies only to orders with at least $100 of merchandise.

* Applies to U.S. delivery addresses in the 48 continental states only, excluding Alaska and Hawaii.

* Weekend delivery cannot be requested. We use a variety of carriers to deliver orders, and some do not deliver on weekends.

* Some special product, order, or handling fees may still apply.

* May be used in conjunction with a promotional code. The qualifying amount is the total amount of the products purchased before the promotional code is applied.

* You will not receive FREE SHIPPING on your order if any items are canceled, bringing the total below $100.

* We reserve the right to change or discontinue FREE SHIPPING at any time.

Where is my order?

When we ship your order you normally will receive a tracking number from either Fedex, UPS, or occasionally another shipping service. Simply follow the link in your email to track the package(s) process. You can also sign into your account using your email address and password. Your recent orders will appear at the top of the screen. Click view next to the order in question. Scroll to bottom of page and click tracking number associated with order in question.

Warranty Policy: Our products are guaranteed to be free from defects or we will replace them for a period of One Year (365 Days). Our guarantee applies to 365 days from delivery to you. No warranty is available for products older than 365 days unless specifically mentioned in the product description. Cartridges that have been disassembled or tampered with are not covered by this  warranty. Cartridge must be returned to us to have warranty replacement made.  Cartridges that have been sent in using the "Remanufacture My Empty Program" (ex. Canon E40, etc) carry the same warranty as outlined above.

Non Defective Returns: Items returned which are not defective will have a 15% restocking fee . Items returned that are not manufactured by SAVEonINK.com will not recieve credit. Items returned that are not defective but have 10% or more use will not recieve credit.

OEM Products:( Brand Name, like HP, Lexmark, Canon)  are warranted by their respective manufacturers. We do not warranty new products We will gladly provide phone numbers etc to assist you in getting any warranty replacements from the OEM Manufacturer.

How do I return a defective product?

You must first call customer service at 336-667-4900 to receive a RMA. Upon receiving your RMA number note number on box and return to: RMA Department. 873 Beaumont Elm St, N Wilkesboro, NC 28659. You may be provided a Prepaid UPS or Fedex Return label in which case you should use that label. In some case we might ask for a return by mail and your account will be credited for the shipping.